Prime Capital Financial has received reports that unknown individuals are impersonating our firm in connection to a cryptocurrency and/or brokerage scam, often with a promised return on investment. This scam uses fake, imposter websites and also often involves utilizing PayPal, Coinbase, Zelle, and Cash App to transfer funds. We also have received reports that unknown individuals are unlawfully using our firm’s name in connection with a phone scam to solicit loan services. These callers claim to be with our firm and attempt to obtain your personal information and/or pressure victims into executing fraudulent loans. If you believe you have encountered one of these scams, or if you are not sure, please contact us before providing any information.
Prime Capital Financial has no involvement with these fraudulent practices and is currently investigating them. Please be vigilant, and do not respond to these communications or provide personally identifiable information such as a social security number or bank account information, and do not send money in response to these requests.
As a reminder, Prime Capital Financial is not a custodian, cryptocurrency broker, or trading platform. We do not provide direct access to your accounts and funds through our website(s). You cannot deposit or withdraw funds from your accounts through our website(s) and we will NEVER ask you to send money or input financial information on our website. You cannot trade your accounts through our website(s). We are not a bank, lender, or loan originator. We do not provide loans or loan services.
Please visit your custodian to directly access your accounts and funds, or contact your Prime Capital Financial advisor for further assistance.
Contact Information
Prime Capital Financial’s official website address (URL) is: https://primefinancial.com
Our domain is: primefinancial.com.
While some of our advisors and associates maintain other customized or legacy websites for brand continuity and convenience, all such sites are accessible from our “Network” page at: https://primefinancial.com/network
Our firm can also be reached TOLL FREE at (800) 493-6226.
Helpful Resources
Please visit our Cybersecurity page for more helpful tips, reminders, and information on how to further protect yourself and your accounts online.
